Cancellation & Refund Policy
Last updated: May 12, 2025
Please read this policy carefully before making any purchase. By completing a transaction on our platform, you acknowledge that you have read, understood, and agreed to the terms outlined below.
Nature of Services
Calipower Deeksha provides purely digital servicesincluding but not limited to expert fitness consultations, calisthenics & mobility training sessions, personalized workout plans, and diet plans. All services are delivered digitally via WhatsApp, phone calls, video calls, and/or email. Since the nature of our services is digital and personalized, they cannot be “returned” or “unused” once delivered.
General Refund Policy
Due to the nature of digital and personalized coaching services, all sales are generally final and non-refundable. Once a consultation has been conducted, a session has been attended, or a customized plan has been shared with you, the service is considered fully delivered — and no refund will be applicable.
We invest significant time, effort, and expertise in creating personalized plans and conducting one-on-one sessions tailored to each individual. This personalized work begins immediately after purchase and cannot be reversed.
Service-Specific Terms
Expert Consultation
- •This is a one-time consultation service. Once we contact you and the consultation is conducted (partially or fully), no refund is applicable.
- •If we are unable to reach you or you are unresponsive for more than 7 days after payment, the consultation will be considered forfeited. No refund will be issued for non-responsiveness from the user's side.
- •A refund will only be considered if we completely fail to initiate contact within 7 business days of payment, which is highly unlikely.
Calisthenics & Mobility Session
- •Once a session is scheduled and conducted (even partially), no refund is applicable.
- •Rescheduling may be allowed at the sole discretion of the coach if requested at least 24 hours in advance. This is a courtesy, not a right.
- •No-shows or last-minute cancellations (less than 24 hours before session) are non-refundable and non-reschedulable.
Diet & Workout Plan
- •Once the customized diet and workout PDF has been delivered to you via WhatsApp or email, no refund is applicable.
- •The plan creation begins immediately upon payment and consultation call. This personalized effort cannot be undone.
Pro Transformation Plan
- •Includes 1 video call per week (4 sessions/month), customized workout plan, and customized diet plan. Once your plan and sessions have been initiated, the service is considered fully delivered and is non-refundable.
- •The plan creation and training setup begins immediately upon payment. Significant time and expertise goes into personalizing each plan — this effort cannot be undone.
- •Dissatisfaction with results is not a valid ground for refund, as results depend on individual consistency, effort, and adherence to the prescribed plan.
Elite Transformation Plan
- •Includes 3 video calls per week (12 sessions/month), customized workout plan, and customized diet plan. Once your plan and sessions have been initiated, the service is considered fully delivered and is non-refundable.
- •Due to the intensive nature of this plan, significant coaching time and personalization is invested from day one. This effort cannot be reversed or refunded.
- •Dissatisfaction with results is not a valid ground for refund, as results depend on individual consistency, effort, and adherence to the prescribed plan.
Cancellation Policy
Once a payment is completed, cancellation is not guaranteed. Since our services are personalized and digital in nature, work on your consultation or plan begins immediately after the transaction.
- •Cancellation requests, if any, must be raised within 2 hours of making the payment and before any service has been initiated or delivered.
- •Any cancellation request made after the service has been initiated, scheduled, or delivered will be automatically declined.
- •We reserve the sole right to approve or reject any cancellation request at our discretion.
When a Refund May Be Considered
A refund will only be considered under the following exceptional circumstances:
- •Duplicate payment due to a technical glitch (verified by our payment records).
- •Amount charged is higher than the listed price due to a system error.
- •Complete non-delivery of any service from our side within 7 business days of payment (i.e., we never contacted or responded to the user at all).
In such cases, approved refunds will be processed within 5-7 business days and credited to the original payment method. The time for the refund to reflect in your account may vary depending on your bank or payment provider.
How to Raise a Request
If you believe your situation qualifies for a refund under the terms above, please contact us with your payment details, transaction ID, and a clear reason:
WhatsApp: +91 9711788373
Email: singhdeek34@gmail.com
All refund requests are reviewed on a case-by-case basis. The final decision rests solely with Calipower Deeksha.
Agreement
By making a purchase on our platform, you acknowledge and agree that you have read and understood this Cancellation & Refund Policy and accept that our services are digital, personalized, and non-refundable once delivered. You waive any claim to a refund except under the specific conditions outlined above.
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